Ordering Water Strider Rafting Products We want to make your Water Strider experience the best.You can order any Water Strider product with total confidence. Every item in our on-line catalog is processed on a secure server and carries our comprehensive customer satisfaction guarantee. Please read our privacy policy. We will not share your personal information or email address with anyone. International Shipping, Canada and U. S. Territories For shipments to international destinations, Canada and U. S. Territories please total the weights of the items you wish to purchase and send us the weight and your complete address using our Contact Form. We will email you a quote. Alaska and Hawaii For shipments to Alaska and Hawaii customers must pay an additional $28 shipping surcharge for UPS Ground Delivery. To do so, simply click on the PayPal "Add To Cart" button below to add the required shipping charge to your order. Doing so will assure that your order will be processed quickly and without delay! Click the Add To Cart button below to have your entire order shipped to Alaska or Hawaii. Clicking this button will add the required additional $28 to your order. Note: You only have to click this button once to process you entire order. Clicking more than once will add another $28 to your order every time you click it. Please be patient, it takes a few moments to process each order on our secure server. Item Name: Alaska and Hawaii Shipping Surcharge Price: $28.00Domestic Shipping within the Continental USA When purchasing products from Water Strider, standard shipping charges are automatically calculated based on UPS Ground rates when you place your online PayPal driven order. For UPS Overnight or UPS Second Day orders, you must request a quotation for freight charges. UPS Next Day Service If you require next day delivery please total the weights of the items you wish to purchase and send us the weight and your complete address using our Contact Form. We will email you a quote. UPS Second Day Service If you require second day delivery please total the weights of the items you wish to purchase and send us the weight and your complete address using our Contact Form. We will email you a quote. RETURNS AND EXCHANGES Contact us by e-mail at info@waterstrider.com or telephone us at 406.375.0251 for a return authorization and instructions. Office hours are 9 am to 5 pm Rocky Mountain Time, Monday through Friday.
BACK ORDERS We will notify if an item is out of stock, tell you when it should be in. You have the option to cancel at any time.
CUSTOMER SERVICE Please call us between 9 am to 5 pm Rocky Mountain Time, Monday through Friday at 406.375.0251. PRICES Prices are subject to change without notice. GUARANTEE |